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Benefits of Outsourced IT Support Services

Written by SkyViewTek on . Posted in , .

Outsourcing IT support services comes with many benefits for your business. You can reduce your labor and your IT costs, which in turn gives you more resources to allocate elsewhere. An IT firm makes expertise and more resources available to you, and can improve your network’s performance. And by working with a company like SkyViewTek, your network will be more secure from cyber-attacks.

5 Top Reasons for Outsourcing IT Support Services

Outsourcing your IT Services with a company like SkyViewTek really means increasing your team without hiring new staff members. We offer managed IT services and collaborative cybersecurity management so you can focus more time on building your business. Below we discuss 5 benefits of outsourcing your IT services.

1. Reduced Cost

Hiring and training IT staff can be expensive and time-consuming, and even more costly when you hire a more experienced administrator. In addition to those costs, you also must consider factors such as periods when your IT administrator is away. With an IT firm, the administrators handling your network are already trained to the highest standards with years of experience, and all of the management and overhead costs are taken care of by the IT firm. Overall, working with an IT Firm is like having your own in-house IT Department that is more cost effective for your business.

Help Desk for Managed IT Support Services | SkyViewTek

2. Better Resource Allocation for Business Efforts

Companies work best when the staff can focus on their specialties and their strengths. But frequently small businesses find themselves balancing the various tasks of managing their business while trying to resolve issues with their network. Partnering with an IT firm like SkyViewTek, companies  benefit from the knowledge of highly experienced IT professionals for complex network management. In today’s world of heightened cyber security, our team of specialists provides business clients with the tools to work collaboratively to detect and resolve cyber security issues and the opportunity to receive ongoing training.

3. Expertise and Additional Resources

IT support services companies have highly trained specialists on hand to help you, as well as additional resources you can take advantage of. An IT management firm will have additional IT professionals and consultants on-hand, whose combined knowledge and experience exceeds those of an in-house IT team. Second, an IT management firm’s consultants can have a broader skill set and experience with a more extensive range of technical issues, meaning that whatever problems your business runs into are more likely to be solved quickly by an IT firm. Finally, a firm will have access to more support resources, such as technicians, software, and hardware. With a firm providing managed IT services, you can be secure in the knowledge that you have top quality, reliable technical support.

4. Improved Performance and Productivity

Another significant benefit of outsourcing to IT professionals is improved network performance. SkyViewTek keeps your network running smoothly by taking a proactive approach to problems. By working together with a managed IT firm to resolve technical issues at the earliest stages, your business’s network runs into fewer problems in the long-run, maximizing uptime. A network with fewer problems enhances your employees’ and business’s productivity.

Man holding tablet with globe and laptop and phone hovering | Managed IT Support Services | SkyViewTek

5. Enhanced Security

Cybersecurity is becoming more and more vital as businesses rely more on their networks and as many business models include work from home positions. An IT firm will have up-to-date knowledge of the most effective software and hardware for keeping your network, and your employees’ home networks, safe from viruses and cyber-attacks. In addition to the standard risks of malware, following compliance regarding data collection and management is crucial. IT management firms ensure that your data collection and management is compliant with whatever regulation your industry follows, such as HIPAA, PCI, or SOX. Keep your network secure and compliant by utilizing IT support services.

Contact SkyViewTek for IT Support Services

Subscribe to SkyViewTek’s IT support services and gain all of the benefits of doing so. SkyViewTek is a IT management and cybersecurity firm that offers services to businesses in the Greater Philadelphia area and beyond. Our experienced, highly qualified professionals provide a wide range of IT services, such as managed services, computer and server maintenance, cyber security, and more. We also specialize in ensuring that your business is IT compliant with third party organizations, such as HIPAA and PCI. For more information, contact us today.