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Man in Suit Looking at cell phone - Secure email, spam and compliance archiving management - SkyViewTekWhile other communication platforms impact the way businesses communicate internally and externally, email remains the most common method of communication. In fact, David Rowe of CMS Wire has reported that 74 percent of people choose email as their preferred communication method for companies to interact with them. As a result, email archiving and management, security, and spam protection is a priority for any company, whether they are small to medium-sized businesses or large corporations. One of the services SkyViewTek offers is secure email, spam and compliance archiving management.

Security

Email security is a major priority for individuals and businesses, and especially those who routinely work with sensitive client data, such as medical, financial, or legal information. As reported by Business Wire, the contents of a global database called the Breach Level Index by Gemalto indicate that in the first half of 2018, 945 data breaches led to 4.5 billion data records being compromised around the world. In the 2019 Thales Data Threat Report-Global Edition, responses of the surveyed companies indicated that 65% of US companies have experienced a data breach, with 36% in the past year. In order to ensure that your organization’s emails are secure and safe from data breaches and cyber-attacks, SkyViewTek offers encryption services.

Encryption is used to convert a message into random characters that can only be decrypted and understood by an authorized party. This prevents your email data from being read by unwanted parties and keeps the content of your emails secure. Email Security solutions can also be set up to automatically detect social security numbers or credit card numbers in an email and automatically encrypt them.

 

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Email Backup

In addition to keeping emails safe from cyber-attacks and spam, emails also need to be kept safe from threats such as data loss and server outage.

Email Continuity – Email continuity services act as a backup that allows your business to continue using email even when your mail server goes down. Automatic failover and other security features are employed so that when your system comes back online, you have a record of emails that were received or sent while the system was down.

Disaster Recovery –Disaster Recovery is a plan put in place ahead of a disaster and gives you a roadmap of what needs to be done and by whom in case of a catastrophic event. Minimize your risk of data and email loss with disaster recovery measures, ensuring data protection.

Cloud Based Service – Cloud based storage has become a leading way to protect sensitive data and we offer this solution for hosting and managing your confidential business data.

 

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Spam

Anyone who uses email is familiar with spam. While most spam is simply annoying and bothersome, some spam emails have dangerous and malicious malware or phishing links. When email spam was just becoming more widely known, these emails were full of typos and easy to spot. But today, email threats are far more sophisticated and effective.

Our email solutions help keep your email inboxes free from the annoying and malicious clutter that spam causes. We scan your emails and filter out spam, phishing links, viruses, malware, and more.

Email Archiving

Email Archiving is an automated process for preserving and making searchable all emails to/from an individual or company so they can be accessed should a need arise. A company may opt to implement an email archiving solution for protection of mission-critical data in case of accidentally deleted emails, to meet retention and supervision requirements of applicable regulations, and for e-discovery purposes. The emails are captured at the source and indexed for easy recovery.

Microsoft Hosted Email Solutions

Secure email, spam and compliance archiving management are all important factors when decided on an email solution, but plenty of other factors such as reliability, accessibility, and integration are equally crucial. With so many needs regarding email systems, businesses want solutions that are broad and offer a range of features without sacrificing quality. We recognize that, and so SkyViewTek offers Microsoft hosted email solutions.

Microsoft hosted email solutions provide a reliable 99.999% uptime, ensuring that your emails are always up and running. Your business can also access emails via desktop, smartphone, laptop or tablet, ideal for those businesses who are frequently busy or on the go. These email solutions also sync your Outlook email, calendar, and contacts in real time, and keep your emails safe and secure on all platforms.

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HIPAA Compliant Email

One of the major turning points for the ways businesses handle sensitive patient data was the Health Insurance Portability and Accountability Act (HIPAA) of 1996. Overall, the legislation stipulates that any organization dealing with protected health information (PHI) must ensure that all the required physical, network, and process security measures are in place and followed. That stipulation includes email.

HIPAA compliant email was added to HIPAA in 2013, and essentially introduced several requirements that must be met before email communications can be considered to be HIPAA compliant. HIPAA email rules require covered entities (anyone who provides treatment, payment or operations in healthcare) to implement access controls, audit controls, integrity controls, ID authentication, and transmission security in order to:

  • Restrict access to PHI
  • Monitor how PHI is communicated
  • Ensure the integrity of PHI at rest
  • Ensure 100% message accountability
  • Protect PHI from unauthorized access during transit

HIPAA also specifies email encryption as being “addressable,” rather than “required.” This means that encryption only needs to be implemented after a risk assessment has determined that encryption is needed for managing risks to PHI. However, encryption is still highly recommended as an additional measure to preserve email security.

At SkyViewTek, we work closely with all of our clients in healthcare and other industries that routinely handle compliance requirements such as HIPAA, PCI, or SOX. We offer email encryption and archiving to ensure the safety and security of sensitive patient information and data.

Contact SkyViewTek for Secure Email, Spam and Compliance Archiving Management

A well-functioning, efficient email service requires comprehensive solutions and has plenty of moving parts. SkyViewTek has the knowledge and experience to help small and medium-sized businesses with their email systems. Learn more about our other services or contact us today to learn how we can provide secure email, spam and compliance archiving management for your business.

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