A shared folder is accidentally deleted. Or ransomware locks the files your team needs to work.
What happens next depends on more than whether you have a backup. It depends on whether you can restore the right data, safely and in time to support your business.
Your IT provider should help you answer these questions:
💾 What can we recover?
Confirm which files, applications, and systems are backed up. Identify gaps before an incident leaves your team looking for a copy that doesn’t exist.
🕒 How much work could we lose?
Check how far back you would need to restore. If the latest usable backup is from yesterday, work completed since then may need to be recreated. Backup frequency should reflect how much data your business can afford to lose.
🛡️ Are the backups protected, too?
Ransomware can target accessible backups as well as working files. Keep protected copies, including offline backups, so one incident doesn’t compromise every recovery option.
🔄 Have we tested the restore?
A completed backup job isn’t the same as a successful recovery. Test that your team can restore usable data, and measure how long it takes to bring essential systems back.
If ransomware is involved, recovery also requires containing the incident and restoring to clean systems, not simply copying files back onto an affected device.
The goal is a recovery plan your business can rely on, with clear priorities for what comes back first and realistic expectations for downtime.
To discuss your business’s backup and recovery planning, reach out to Bernie Orglmeister at support@skyviewtek.com or call 610-590-5006.