Microsoft 365 Managed Services — Greater Philadelphia
Your Microsoft 365 — fully managed, secured, and always working
Most Philadelphia-area businesses run on Microsoft 365, but very few have it properly configured, secured, or managed. SkyViewTek handles every layer of M365 so your team works without interruption and your data stays protected.
30+ years IT experience
HIPAA & PCI compliant
24/7 monitoring
✅ What's included in M365 management
- Email setup, migration & ongoing management
- Microsoft Teams configuration & support
- SharePoint & OneDrive setup
- License purchasing & optimization
- Multi-Factor Authentication (MFA) enforcement
- SPF, DKIM & DMARC email authentication
- Security & compliance policy configuration
- User onboarding & offboarding
- Microsoft Defender for Business
Sound familiar?
Microsoft 365 problems we hear from Philadelphia businesses every week
Most M365 environments we audit were set up in a hurry, by someone who has since left, or by a vendor who didn't follow security best practices. The result is a system that looks like it's working — until it isn't.
Emails going to spam — or getting spoofed
Without SPF, DKIM, and DMARC records configured, your business email is vulnerable to impersonation and lands in junk folders.
No Multi-Factor Authentication on employee accounts
A single compromised password can hand attackers access to your entire Microsoft 365 environment. MFA is the single highest-impact security control available.
Paying for licenses you're not using
Most businesses we audit are over-licensed — paying for seats that departed employees still hold, or plans with features they never enabled.
Teams and SharePoint set up by someone who left
Undocumented M365 environments created by former staff are a security and productivity liability. We clean these up and document everything.
Ex-employee accounts still have access
Without proper offboarding, former employees often retain active accounts — a critical security and compliance risk, especially in regulated industries.
No one to call when Microsoft 365 breaks
Microsoft's own support is notoriously slow for small businesses. SkyViewTek provides direct, responsive support — not a ticket queue.
Not sure if your Microsoft 365 is properly configured?
We offer a free M365 security assessment that identifies exactly where your environment is exposed — at no charge.
What we do
Complete Microsoft 365 management for Greater Philadelphia businesses
SkyViewTek handles the full lifecycle of Microsoft 365 — from initial setup and migration through ongoing management, security hardening, and user support.
Microsoft 365 Setup & Migration
Moving from Google Workspace, on-premises Exchange, GoDaddy, or another platform? We plan and execute your migration with minimal downtime, preserving all historical email, contacts, and calendar data.
Exchange Online Email Management
We manage your Exchange Online environment — mail flow rules, distribution lists, shared mailboxes, aliases, and retention policies. If your email has a problem, we fix it fast.
Microsoft Teams Configuration & Support
We set up Teams properly — channels, permissions, meeting policies, phone integration, and security settings — so your team can collaborate without the chaos of an unmanaged environment.
Microsoft 365 Security Hardening
Out of the box, Microsoft 365 is not secure. We configure MFA, Conditional Access, Defender for Business, Data Loss Prevention, audit logging, and email authentication — aligned to your compliance requirements.
SharePoint & OneDrive Setup
We design and implement SharePoint sites and OneDrive structures that match how your team works — with proper permission controls so the right people access the right files, nothing more.
License Management & Cost Optimization
We audit your existing Microsoft 365 licenses, eliminate wasted spend on unused seats, and make sure every user has the right plan. Most clients save money on their first audit.
User Onboarding & Offboarding
We create and remove M365 accounts with a consistent, documented process — ensuring new hires have access from day one and departing employees lose access immediately with data properly preserved.
Email Authentication (SPF, DKIM & DMARC)
We configure SPF, DKIM, and DMARC records for your domain so your email is authenticated, deliverable, and protected against spoofing — non-negotiable for any business using M365.
Ongoing Helpdesk Support
When Microsoft 365 breaks, your employees reach a real person at SkyViewTek who knows your environment — not a Microsoft support queue. Fast resolution, clear communication, documented fixes.
Security & compliance
Microsoft 365 is only as secure as how it's configured
Microsoft 365 ships with many security features disabled or set to the most permissive defaults. SkyViewTek applies a security hardening baseline to every M365 environment we manage, covering identity, email, data, and device security.
- Multi-Factor Authentication (MFA)Enforced for all users — the single highest-impact security control available in Microsoft 365
- Conditional Access policiesBlock sign-ins from unexpected locations or devices; require compliant devices for sensitive access
- Microsoft Defender for BusinessEndpoint threat protection with antivirus, EDR, and attack surface reduction integrated into your tenant
- SPF, DKIM & DMARC authenticationPrevents domain spoofing and ensures your email is trusted by recipients
- Data Loss Prevention (DLP) policiesPrevents sensitive data — credit card numbers, SSNs, PHI — from leaving your organization
- Audit logging & alert policiesCaptures user activity for forensic investigation and compliance reporting
- Global admin account protectionDedicated, monitored admin accounts separate from daily-use accounts — the way Microsoft recommends
Compliance-ready M365 for regulated industries
If your business operates in healthcare, legal, or financial services, your Microsoft 365 configuration isn't optional — it's a compliance requirement. We align your M365 environment to:
HIPAA
PCI DSS
SOC 2
NIST CSF
CIS Benchmarks
We configure Business Associate Agreements with Microsoft where required, enable the Microsoft Purview Compliance Center, and document your controls for audits and client security questionnaires.
60% of small businesses that experience a cyberattack go out of business within six months. A properly secured Microsoft 365 environment is one of the most effective ways to reduce your attack surface.
📋 Free M365 Security Assessment
We'll review your Microsoft 365 configuration and identify your top security gaps at no charge. Most assessments take 30 minutes.
Schedule Your Free Assessment →How we work
What to expect when you work with SkyViewTek
From your first call to a fully managed M365 environment — no surprises, no jargon.
01
Discovery call
We learn about your business, current M365 setup (if any), and immediate pain points. No pressure, no sales pitch.
02
Free security audit
We review your existing M365 tenant, identify security gaps, unused licenses, and misconfigurations — and show you exactly what we found.
03
Remediation & setup
We fix what's broken, configure what's missing, and document everything. Migrations are planned carefully to minimize business disruption.
04
Ongoing management
Your M365 environment is monitored, updated, and supported on a flat monthly basis. You call us — not Microsoft — when something goes wrong.
What our clients say
Trusted by Greater Philadelphia businesses for over 15 years
SkyViewTek has been our IT provider at St. David's Episcopal Church in Wayne for over 15 years. When I came on board last year, I was impressed with the scope of services that SkyViewTek was handling for the church. Top notch service, quick response time when there is a problem, and accessibility to the company owners who really care are my top three reasons for five stars. I highly recommend SkyViewTek if you are in the market for an IT company.
Why SkyViewTek
We're not a call center. We're your IT team.
SkyViewTek is a local, owner-operated MSP based in Malvern, PA. When you call us, you reach someone who knows your business — not a tier-1 call center in another time zone.
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Locally based in Malvern, PA
We serve businesses across Chester County, the Main Line, and Greater Philadelphia. On-site when you need us.
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30+ years of IT experience
Our team brings deep experience across professional services, healthcare, legal, and financial verticals.
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You reach a human, not a queue
Direct access to our team — not a call center. We answer the phone, respond to email, and show up.
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Everything is documented
We document your entire M365 environment in IT Glue. You own the documentation — no vendor lock-in, ever.
Common questions
Microsoft 365 support — frequently asked questions
SkyViewTek supports all Microsoft 365 business plans including Business Basic, Business Standard, Business Premium, and enterprise E3/E5 plans. We help you choose the right plan for your business size and security needs — and handle purchasing directly through our Microsoft partner relationship, often at the same or lower price than buying direct.
Yes — we handle complete email migrations to Microsoft 365 from any platform, including Google Workspace, on-premises Exchange, GoDaddy, Rackspace, and other hosted email providers. We plan every migration carefully to preserve historical email, contacts, and calendars, and schedule the cutover during off-hours to minimize disruption.
A typical migration for a 10–50 person business takes 2–5 business days depending on data volume and complexity. The actual email cutover takes about 15–30 minutes and can be scheduled overnight or on a weekend. We stay available throughout to handle any issues.
Yes. Ongoing Microsoft 365 management is included in our Managed IT service plans. This covers license management, security monitoring, policy updates, user onboarding and offboarding, and helpdesk support for any M365 issues your team encounters. You call us — not Microsoft — when something goes wrong.
We apply a security hardening baseline to every M365 environment: MFA, Conditional Access policies, Microsoft Defender for Business, SPF/DKIM/DMARC email authentication, Data Loss Prevention policies, and audit logging. For regulated industries like healthcare and legal, we configure HIPAA and PCI compliance controls and assist with Microsoft Business Associate Agreements.
Yes. While we're headquartered in Malvern, PA, we serve businesses throughout Greater Philadelphia, the Main Line, Chester County, and Delaware County — including Wayne, King of Prussia, Paoli, Berwyn, Exton, and Radnor. We also serve clients across the United States remotely for Microsoft 365 and cybersecurity services.
Ready to get started?
Get your Microsoft 365 properly managed — starting today
Whether you need a migration, a security overhaul, or just someone to manage M365 so you don't have to think about it — SkyViewTek can help. Serving Philadelphia, Chester County, and the Main Line.
No obligation · No jargon · Local team based in Malvern, PA