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Tag: #SkyViewTek

Why Your Business Needs a Tech-Ready Continuity Plan for 2025

Written by Susan Dykas on . Posted in Blog, What's New.

Alarms are sounding, screens are flashing, and suddenly your business operations pause. What’s your next move? For small and medium businesses, unexpected IT disruptions can threaten productivity, reputation, and your bottom line. That’s why having a business continuity plan—built around technology, cybersecurity, and rapid response—is essential for 2025.

At SkyViewTek, we help businesses prepare for the unexpected so you can recover quickly and keep moving forward. Here’s how to make sure your business is ready for whatever comes your way:

1. Map Out Your Critical Technology

Start by listing the systems your business relies on most: email, file servers, cloud applications, accounting software, phones, and more.

Why It Matters:

When technology goes down, knowing what’s critical helps you prioritize recovery—so you’re not left scrambling.

Pro Tip:

Work with your IT provider (Managed IT Services) to identify single points of failure and ensure reliable backups are in place for each.

2. Build Your Incident Response Playbook

When something goes wrong, your team needs a clear, step-by-step guide: Who do you call? What systems get attention first? How do you communicate with staff and clients?

Why It Matters:

A well-documented incident response plan turns confusion into confident action.

Pro Tip:

Keep emergency contacts (including SkyViewTek support) printed and accessible—even if your network is down.

3. Test Your Backups and Recovery Process

It’s not enough to have backups—you need to know they work. Regularly test restoring files, applications, and even entire servers.

Why It Matters:

The worst time to discover a backup failed is during a real crisis.

Pro Tip:

Schedule quarterly recovery drills with your IT team and document the results.  Learn more about our proactive monitoring and backup solutions.

4. Train Your Team for Tech Emergencies

Even the best plan fails if your staff doesn’t know what to do. Run tabletop exercises and phishing simulations so everyone—from the front desk to the CEO—knows their role.

Why It Matters:

Well-trained employees can spot threats early and respond quickly, minimizing damage.

Pro Tip:

Make cybersecurity awareness training and incident response part of your regular training calendar.

5. Review, Update, and Stay Ahead

Technology and threats evolve quickly. Review your continuity and response plans at least once a year, or after any major incident or tech upgrade.

Why It Matters:

Staying current keeps your defenses strong and your business resilient.

Pro Tip:

Assign a point person to coordinate reviews and keep SkyViewTek in the loop for expert guidance and support.

Don’t Wait for the Sirens to Start!

When something goes wrong, you want to know your business is ready to respond—fast. A tech-focused business continuity plan, backed by SkyViewTek’s proactive IT support, means less downtime, lower risk, and more peace of mind.

Spotting Phishing Red Flags: Five Signs to Protect Your Business

Written by Susan Dykas on . Posted in Blog, What's New.

Phishing emails are one of the most common threats facing businesses today, and they’re getting more convincing every year. With cybercriminals constantly evolving their tactics, it’s crucial to know the warning signs and make sure your team is prepared. At SkyViewTek, we help businesses stay ahead of these threats with practical training and proactive support.

1. Unfamiliar or Suspicious Sender

Always check the sender’s email address carefully. If it looks odd, has extra characters, or doesn’t match the display name, it’s a red flag.

Why It Matters:

Cybercriminals often impersonate trusted contacts or companies. One wrong click can expose sensitive data or compromise your network.

Pro Tip:

If you’re unsure about an email, contact the sender directly using a known phone number or email address. Never reply to the suspicious message.

2. Urgent or Threatening Language

Phishing emails often use urgent language, like “Act now!” or “Your account will be locked,” to pressure you into making quick decisions.

Why It Matters:

Scammers rely on panic to bypass your usual caution, increasing the chance you’ll click a malicious link or provide sensitive information.

Pro Tip:

Take a moment to pause and verify any urgent requests, especially those involving money or account access.

3. Spelling and Grammar Mistakes

Professional organizations rarely send emails with obvious spelling or grammar errors. Mistakes are a classic sign of a phishing attempt.

Why It Matters:

Many phishing scams originate from overseas or use automated translation tools, resulting in awkward phrasing and typos.

Pro Tip:

If an email doesn’t read quite right, trust your instincts and double-check before clicking any links.

4. Unexpected Links or Attachments

Be wary of emails with links or attachments you weren’t expecting, especially if they urge you to open them immediately.

Why It Matters:

Malicious links can lead to fake login pages or download malware onto your device. Learn about our managed IT services that help protect your business from these threats.

Pro Tip:

Hover over links to preview the URL, and never open attachments unless you’re certain they’re legitimate.

5. Requests for Personal or Financial Information

Legitimate companies will never ask for passwords, bank details, or other sensitive information by email.

Why It Matters:

Phishing emails often try to trick you into giving up credentials or financial data, putting your business at risk.

Pro Tip:

If you receive a request for sensitive information, verify it through a trusted channel before responding.

How SkyViewTek Makes Security Simple

At SkyViewTek, we know that phishing threats can feel overwhelming, especially as scams get more sophisticated. That’s why we offer hands-on training and expert guidance to help your team recognize red flags and respond confidently. We tailor our solutions to your business needs, providing ongoing support so your staff feels secure and prepared.

Ready to Strengthen Your Defenses?

Don’t let a single email put your business at risk. With the right awareness and support, you can keep your data safe and your operations running smoothly. Contact SkyViewTek today to learn more about our cybersecurity training and managed IT services.