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IT Support and Consulting for Greater Philadelphia Businesses with 10 to 100 Employees

Resolve To Improve Your Business Computer Network!

Resolve to improve your business computer network!

As a small-to-mid sized business owner, make 2020 the year to focus on your company goals while SkyViewTek manages your computer network through our Proactive Monitoring / Managed Services Program (MSP).

Our Proactive Monitoring services through SkyViewTek’s MSP include the following:

  1. Help Desk Support – priority assistance for MSP clients, unlimited remote support for regular maintenance issues during regular business hours, plus priority response and discounts on rates for additional support and new projects.

    • 8×5 monitoring of computers: 200+ monitoring points are checked for 8 business hours per day, 5 business days per week.
    • 24×7 monitoring of servers (features same as item #1 plus alert conditions – power supply or disk down, overtemp).
    • Monthly health report with color-coded pie charts, bar graphs and “health grade” based on 0 to 100.
  2. Quarterly onsite maintenance to minimize emergency support issues and downtime and to provide updates to non-Windows items (e.g., Chrome, Java, Adobe) and run SkyViewTek clean-up tool on applicable computers.
  3. Network documentation: graphic layout of network, documentation of passwords (hardware / software / cloud programs). Managed Services are based on SVT-certified network.
  4. Cyber security risk minimization: Firewalls, Antivirus, Backup, Email Spam and Threat Protection, Microsoft Patch Management.
  5. CIO strategic planning meetings (scheduled semi-annual or annual).

Contact us today for a consultation. Call 610-590-5006 or email info@skyviewtek.com.

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